IT-Servicetechniker (m/w/d) im Außendienst (RW), Georg Köbele GmbH & Co. KG
Core
On-site IT service technician providing remote and on-site support for IT infrastructure, client/server environments, and network components for office clients.
Role type
Field IT Service Technician
Builds
Stable IT infrastructure and integrated IT systems for office clients
Domain
IT Services / Office Equipment
Required skills
Windows client administration, Windows Server administration, Network component management, Virtualization, Hardware installation, Remote support coordination
Preferred skills
Linux server administration, Active Directory, Microsoft 365
Technologies
Windows, Linux, Active Directory, Microsoft 365, Routers, Switches, Firewalls
Responsibilities
Handle service requests and incidents via ticket, phone, and email; Coordinate service and installation appointments remotely and on-site; Install and configure new hardware and systems; Manage and troubleshoot client and server environments; Maintain network components to ensure stable infrastructure
Seniority
Entry-level to Mid-level, hands-on IC