Front Office Agent (m/w/d), IntercityHotel Karlsruhe
Core
Front desk agent responsible for guest check-in/check-out, phone/email handling, reservations, and cash management at a hotel reception.
Role type
Front Office Agent
Builds
Guest services and front desk operations
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest service, reservation coordination, cash handling, administrative tasks, PMS systems, German (fluent), English (fluent)
Preferred skills
Hotel training, PC/Office applications, shift flexibility
Responsibilities
Handle guest check-in and check-out, answer phones and emails, coordinate reservations, manage cash register and daily closing, handle guest requests, collaborate with Housekeeping and Restaurant
Seniority
Entry-level to Junior