Mitarbeiter (m/w/d) für das Order-Entry-Team, Labor Dr. Fenner und Kollegen MVZ GmbH
Core
Central interface between sending physician practices and the laboratory, ensuring smooth digital transmission of lab orders and optimizing internal processes.
Role type
Order Entry Support Specialist
Builds
Order-Entry systems and workflows for physician practices
Domain
Healthcare diagnostics / Laboratory Information Systems
Deliverable
product features
Required skills
IT vocational training or medical training with IT skills, customer support experience, knowledge of practice software and LIS, OS and MS-Office proficiency, network and interface basics
Preferred skills
Experience with Order-Entry systems, strong communication skills, independent and structured work style
Technologies
Order-Entry systems, Laboratory Information Systems (LIS), Practice software, MS-Office
Responsibilities
Support customers during Order-Entry system implementation, train customers on the system, develop and evolve Order-Entry topics, provide phone and on-site support, optimize customer and lab processes, coordinate user requirements