Solution Delivery Specialist
Core
Configure, maintain, and optimize order processing solutions (e.g., Esker and EDI) to ensure accurate, efficient, and seamless order entry while driving process improvements.
Role type
Solution Delivery Specialist (Order Automation)
Builds
Order automation solutions and process improvements for internal and external customers
Domain
Medical Technology / Healthcare Operations
Required skills
Order processing configuration, Esker, EDI, SAP, Salesforce Service Cloud, Microsoft Office (Excel, PowerPoint), Process improvement, Analytical thinking, Problem-solving
Preferred skills
German language proficiency, Additional languages
Technologies
Esker, EDI, SAP, Salesforce Service Cloud, Microsoft Office
Responsibilities
Configure and optimize order processing solutions, Identify automation blockers, Monitor and analyze process performance, Support deployment of Global Customer Experience solutions, Collaborate with cross-functional teams, Drive process improvements
Seniority
Individual Contributor
