Internal Sales Support UPS Specialist
Core
Provide technical advice, prepare quotations, and support the sales process for Uninterruptible Power Supply (UPS) systems and critical power solutions.
Role type
Internal Sales Support Specialist (UPS & Power Protection)
Builds
Sales opportunities and customer relationships for UPS systems and power protection equipment
Domain
Electrical engineering / Critical power infrastructure
Deliverable
product features
Required skills
UPS system knowledge, battery sizing, technical quotation preparation, tender interpretation, CRM management, sales reporting, customer communication
Preferred skills
Experience in electrical or power protection industry, understanding of power conditioning equipment
Technologies
UPS systems, battery configurations, power conditioners, maintenance bypass switches, status indicators
Responsibilities
Respond to technical enquiries from end users and distributors; Prepare accurate quotations and technical proposals; Assist with UPS and battery sizing; Review customer specifications and tender documents; Support sales process from enquiry to order completion; Participate in customer meetings and presentations; Follow up on quotations and sales leads; Manage incoming calls and emails; Occasionally visit customer sites; Maintain CRM records; Prepare sales reports and analyze performance
Seniority
Individual Contributor, mid-level specialist