Specialist Auftragsmanagement & Kundenbetreuung Medientechnik (m/w/d)
Core
Support customers and project teams in managing projects from initial quote creation to successful completion, ensuring optimal alignment of schedules, resources, and processes.
Role type
Specialist in order management and customer support for media technology (via careerplan.io/jobs/1271770-specialist-auftragsmanagement-kundenbetreuung-medientechnik-mwd-at-dekom-gmbh)
Builds
Project delivery and customer satisfaction in media technology
Domain
Media technology and digital collaboration solutions
Deliverable
client delivery
Required skills
Order management, project coordination, resource planning, customer relationship management, ERP/CRM system usage, technical understanding
Preferred skills
Project management experience, media technology knowledge, customer service experience
Responsibilities
Create and follow up on quotes, coordinate project schedules and resources, ensure smooth collaboration between internal teams and external partners, support project execution and documentation, maintain long-term relationships with existing customers
Seniority
Junior to Mid-level, hands-on specialist