Anwendungsbetreuer (m/w/d)
Core
Provide holistic application support and system maintenance for ECM and DMS systems, serving the administrative processes of the Bishop's Officialate.
Role type
Application Support Specialist (ECM/DMS)
Builds
Centralized administrative processes and digitalization projects
Domain
Church administration / Document Management
Required skills
ECM/DMS system administration, SQL databases, IT project management, system troubleshooting, process optimization
Preferred skills
Enaio system experience, programming languages, structured work style, team collaboration
Technologies
ECM, DMS, SQL, Enaio
Responsibilities
Oversee holistic application support and system maintenance for ECM and DMS systems, Support and advise users on system usage and troubleshooting, Capture, analyze, and resolve user inquiries and system errors, Lead and shape projects for digitalization and modernization of administrative processes, Act as the primary contact for IT and users in the digitalization process, Continuously review and improve existing workflows and IT systems