Support & Workplace Engineer (m/w/d)
Core
Support & Workplace Engineer responsible for Microsoft 365 administration, endpoint security, and IT support within a manufacturing company.
Role type
mid-level IT support & workplace engineer
Builds
Microsoft 365 environment, secure endpoints, and stable IT services
Domain
Manufacturing / IT Infrastructure
Required skills
Microsoft 365 administration, Endpoint security management, Incident & Problem management, Change management, Windows, Intune, Mobile device management (Android/iOS), Patch management, User onboarding
Preferred skills
Microsoft 365 certifications, ITIL Foundation certification
Technologies
Microsoft 365, SharePoint, OneDrive, Microsoft Teams, Office 365, Intune, Windows, Android, iOS
Responsibilities
Administer Microsoft 365 services and applications, resolve complex system issues in 1st and 2nd level support, monitor and optimize endpoint security solutions, manage client applications and automate software deployments, ensure optimal onboarding processes for workstations and mobile devices
Seniority
Mid-level, hands-on IC