Sachbearbeitung Forderungsmanagement (m/w/d) Teilzeit / Vollzeit
Core
Managing debt collection and dunning processes for utility customers (tariff, special contracts, and final billing) in the energy and gas sector.
Role type
Accounts receivable specialist (dunning and collection)
Builds
Dunning workflows, supply cut-off procedures, and collection reports for the utility company
Domain
Utilities (energy, gas, water) and debt collection
Required skills
Accounts receivable management, dunning processes, debt collection, legal compliance, customer communication, report generation, MS Office
Preferred skills
Energy sector knowledge, StromGVV/GasGVV regulations, SAP IS-U, experience with external collection agencies
Responsibilities
Execute and monitor dunning cycles for various customer types, prepare and follow up on supply cut-offs, manage insolvency procedures, handle payment discrepancies and SEPA mandates, generate reports for management
Seniority
Entry to Mid-level, operational role