Mitarbeiter im Vertriebsinnendienst (m/w/d)
Core
Managing assigned customers through the entire order process, including consultation, offer creation, order entry, and logistics coordination.
Role type
Sales Operations Specialist (Order Management)
Builds
Customer orders, offers, and logistics schedules for industrial plastic products
Domain
Manufacturing / Industrial Logistics
Required skills
Customer relationship management, Order processing, Offer creation, Logistics coordination, Data management, Commercial clarification
Preferred skills
ERP systems experience, Technical openness, Sales experience
Responsibilities
Consult and support assigned customers throughout the order lifecycle, Create and track offers, Record orders and handle commercial inquiries, Coordinate delivery dates, capacities, and shipping, Handle new customer acquisition and post-event follow-up, Process complaints and generate invoices, Maintain customer, item, and order data, Collaborate with costing, production, and sales leadership