Mitarbeiter Telefonverkauf & Kundenberatung (m/w/d)
Core
Handling customer orders and inquiries via phone and digital channels for a foodservice company serving the out-of-home market.
Role type
Sales & Customer Service Representative
Builds
Order intake, web/app/EDI order monitoring, and order processing for the foodservice sector
Domain
Foodservice / Out-of-home market (Gastronomy, Hotel, Catering)
Required skills
Phone communication, order processing, digital order monitoring (webshop/app/EDI), MS Office, customer service
Preferred skills
Experience in food industry, catering, or gastronomy
Responsibilities
Advise and support new and existing customers via phone, process and verify customer orders, monitor digital order entries, clarify inquiries about orders and delivery dates, collaborate with sales and logistics teams