Kaufmännische Angestellte (m/w/d) Kundenbetreuungscenter| Business Development Center - Standort Tri
Core
Managing customer relationships, handling complaints, and maintaining customer data at a Mercedes-Benz partner dealership.
Role type
Customer Service Representative (Sales/After-Sales)
Builds
Customer service interactions and data management for a Mercedes-Benz dealership
Domain
Automotive retail / After-sales service
Deliverable
client delivery
Required skills
Customer communication, complaint handling, data management, office software proficiency, reliability
Responsibilities
Lead management, customer database maintenance, existing customer telephony, complaint management, web chat support