Mietberater (m/w/d) PKW/Transporter
Core
You serve as a rental consultant for Mercedes-Benz vehicles, managing short-term and long-term rentals, coordinating the vehicle fleet, and handling customer service and maintenance for the rental fleet.
Role type
Rental consultant (automotive)
Builds
Short-term and long-term car rentals for Mercedes-Benz fleet
Domain
Automotive / Car Rental
Deliverable
product features
Required skills
Customer service, fleet coordination, contract creation, invoicing, vehicle inspection, new customer acquisition, calm under pressure
Preferred skills
Mercedes-Benz service knowledge, commercial or technical vocational training, experience in car rental, valid Class B driver's license
Technologies
Specific rental software programs
Responsibilities
Find best solutions for customers, coordinate vehicle pool and dispatch, create rental offers and contracts, inspect vehicle condition at handover and return, issue repair orders, acquire new customers, create invoices and monitor payments