Mitarbeiter im Dialogteam (m/w/d) – Call-Center-Agent (m/w/d)
Core
Customer service and sales support via phone for an automotive dealership.
Role type
Customer service representative (call center)
Builds
Customer inquiries, appointments, and sales leads for an auto dealership
Domain
Automotive retail
Deliverable
client delivery
Required skills
telephone communication, customer consultation, appointment scheduling, data documentation, PC/MS Office proficiency, persuasive communication
Preferred skills
prior customer service experience, foreign language skills
Responsibilities
Handling customer inquiries by phone, proactive outreach to potential customers, scheduling appointments, documenting conversations, maintaining customer data, ensuring customer satisfaction, collaborating with other departments