Serviceberater (m/w/d)
Core
Customer service and sales advisor for vehicle maintenance, repairs, and parts at a car dealership.
Role type
Service Advisor (Automotive After-Sales)
Builds
Service appointments, repair orders, and sales of service packages, parts, and accessories.
Domain
Automotive / After-Sales
Deliverable
client delivery
Required skills
Customer consultation, repair order management, sales of services/parts/accessories, complaint and warranty case handling, customer satisfaction tracking, technical or commercial vocational training, Microsoft Office proficiency, self-management, time management, communication skills, customer orientation.
Preferred skills
Certification as Automotive Service Advisor, prior experience as a Service Advisor in a car dealership, willingness to undergo further training.