Kaufmännische/r Angestellte/r (m/w/d)
Core
Administrative and customer-facing role supporting daily operations at an automotive service workshop.
Role type
Administrative assistant in automotive service
Builds
Customer service, appointment scheduling, order intake, invoicing, and warranty/service contract processing
Domain
Automotive / Auto repair
Required skills
Customer service, appointment scheduling, order intake, invoicing, warranty and service contract processing, administrative tasks, MS Office, Mercedes-Benz IT systems
Preferred skills
Automotive training or experience, communication skills, teamwork
Technologies
MS Office, Mercedes-Benz IT systems
Responsibilities
Receive and support customers as the first point of contact, support appointment planning and order intake, communicate between customers and workshop masters, handle invoicing of workshop orders, process warranty and service contracts, perform independent administrative tasks and organize office duties
Seniority
Entry-level