Werkstattleiter/in Nfz / Werkstattmeister/in Nfz (m/w/d)
Core
Leading and optimizing daily service operations for a Mercedes-Benz workshop, coordinating staff, processes, and customer requirements.
Role type
Senior IC workshop master (automotive service)
Builds
Service operations and workflow efficiency for Mercedes-Benz vehicles
Domain
Automotive / Vehicle repair and maintenance
Required skills
Mercedes-Benz specific IT systems (Stardiagnose, Xentry), team leadership, operational process optimization, resource availability management, customer communication, structured planning
Preferred skills
Leadership experience, Mercedes-Benz specific IT systems, handcraft skills
Technologies
Stardiagnose, Xentry
Responsibilities
Manage and schedule daily service business, optimize operational workflows, ensure availability of tools and equipment, coordinate processes and monitor utilization/scheduling/quality, liaise between customers and technical/organizational capabilities, collaborate with service advisors
Seniority
Senior, hands-on IC
