Verwaltungsfachkraft (m/w/d)
Core
Managing municipal administrative tasks including contribution billing, data management, and customer inquiries for a client in the Mainz area.
Role type
Administrative specialist (municipal law)
Builds
Contribution notices, billing statements, and customer documentation (via careerplan.io/jobs/12633-fe547cf8_JB5254962-S-verwaltungsfachkraft-mwd-at-dis-ag-office-management)
Domain
Public administration / Municipal law
Required skills
Municipal law knowledge, commercial vocational training, MS Office proficiency, data analysis, document creation, customer service
Preferred skills
Negotiation skills, teamwork, structured work approach
Responsibilities
Verify and maintain master, object, and contract data; analyze and calculate billing-related matters; create and send notices and billing statements; process customer inquiries and objections; coordinate with internal and external interfaces; prepare evaluations and decision templates; advise customers on billing and procedural questions