Kaufmännischer Sachbearbeiter (m/w/d)
Core
Coordinating orders and deliveries for B2B customers and dealers, serving as the central contact for the entire order process.
Role type
Sales Operations & Order Management Specialist
Builds
Reliable order fulfillment and delivery processes for dealers and business customers
Domain
Automotive B2B sales operations and logistics
Required skills
Order management, B2B customer service, logistics coordination, order tracking, invoicing administration, cross-functional collaboration, ERP/WMS systems, Microsoft Office
Preferred skills
International business environment experience, demo order processing, user training for new dealers
Technologies
ERP systems, WMS, Microsoft Office
Responsibilities
Managing the full order lifecycle from receipt to delivery, monitoring open orders and delivery status, resolving shipping and invoicing issues, collaborating with Sales, Logistics, Finance, and Marketing, supporting the finance department with administrative tasks and month-end closing, training new dealer users on processes
Seniority
Mid-level, hands-on operational role