Sozialversicherungsfachangestellte (m/w/d) Kundenberatung
Core
Customer service and administrative support for insurance policyholders, handling inquiries, processing applications, and maintaining data quality.
Role type
Social Insurance Specialist (Customer Service)
Builds
Administrative processes for insurance claims and policyholder management
Domain
Insurance / Social Security Administration
Deliverable
dashboards & analysis
Required skills
Application processing, Data management, Customer communication, MS Office proficiency, Structured problem-solving
Preferred skills
Experience in social insurance sector, Knowledge of industry-specific software
Responsibilities
Consulting and supporting insured individuals, Reviewing and processing applications, Communicating with policyholders and service providers, Maintaining master data and ensuring data quality, Supporting the development of customer-oriented administrative processes