Vertriebsmitarbeiter (m/w/d) Innendienst - hybrides Arbeiten
Core
Support the sales team in daily operations, manage customer relationships, and handle the entire process from inquiry to successful order processing.
Role type
Sales Operations Specialist (Innendienst)
Builds
Sales processes and customer order fulfillment
Domain
Sales / Customer Service / Administration
Required skills
Customer relationship management, Quotation creation and calculation, Order processing, CRM/ERP system usage, Internal coordination, Complaint handling, Data analysis
Preferred skills
Commercial training, Experience in sales innendienst or customer service, MS Office proficiency
Responsibilities
Handle incoming inquiries and manage existing customer accounts, Create and track quotations, Process customer orders from entry to completion, Coordinate with internal departments (purchasing, logistics, production), Maintain customer and order data in CRM/ERP systems, Support outside sales team with administrative tasks, Process complaints and resolve customer issues, Create reports and support sales process optimization