Mitarbeiter Vertriebsinnendienst (m/w/d) - hybrides Arbeiten
Core
Coordinating internal sales processes, managing customer orders from intake to delivery, and supporting sales teams in customer relationship management.
Role type
Sales Operations Specialist (Order Management)
Builds
Order fulfillment workflows and customer service processes
Domain
Manufacturing / Industrial Trade
Required skills
Order management, offer creation, ERP system proficiency, MS Office, customer communication, data analysis
Preferred skills
CRM system experience, sales potential identification
Responsibilities
Handle customer inquiries and create individual offers, Manage orders from intake to delivery, Coordinate delivery schedules with customers and internal departments, Maintain customer and order data in ERP system, Process complaints and resolve customer issues, Collaborate with procurement, logistics, and production teams, Analyze customer needs to identify additional sales opportunities