Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Central interface between customers, sales, and internal departments, managing order processing and customer support.
Role type
Sales Operations Specialist
Builds
Order processing, quotes, and delivery coordination for national and international clients
Domain
Manufacturing / Sales Operations
Required skills
Order management, quote creation, ERP/CRM system usage, MS Office, domestic and international customer communication, data analysis
Preferred skills
Experience in sales operations, English language skills
Responsibilities
Customer consultation and support, creating and tracking quotes, processing orders from entry to delivery, coordinating delivery schedules, handling customer inquiries and complaints, maintaining customer and master data in ERP/CRM systems, generating sales reports and statistics, supporting the outside sales team
Seniority
Mid-level, hands-on IC