Mitarbeiter Auftragsabwicklung (m/w/d)
Core
Managing commercial order processing, customer support, and quote creation for international clients in the industrial sector.
Role type
Order Processing Specialist (Sales Operations)
Builds
Commercial order workflows, customer service interactions, and sales proposals for industrial products.
Domain
Industrial manufacturing (Sanitary, Heating, or Climate systems)
Required skills
Commercial order processing, customer relationship management, quote creation and calculation, ERP system administration, cross-functional coordination, MS Office proficiency
Preferred skills
Knowledge of sanitary, heating, or climate systems, additional foreign languages
Technologies
ERP systems, MS Office
Responsibilities
Process commercial orders domestically and internationally, support customers from inquiry to after-sales service, create and track quotes, maintain customer and project data in ERP systems, coordinate with sales, technical, and production teams, support marketing and sales projects
Seniority
Mid-level, hands-on IC