Kaufmännischer Mitarbeiter Patientenbetreuung (m/w/d)
Core
Administrative support for patient care, handling billing, and coordinating with healthcare providers and insurance companies.
Role type
Administrative assistant (healthcare billing & coordination)
Builds
Billing documentation, patient care coordination, and administrative workflows for homecare services
Domain
Healthcare / Homecare
Required skills
Administrative coordination, billing processing, insurance claim handling, data management, MS Office proficiency, German (fluent), English (good)
Preferred skills
Empathy, structured work style, customer service orientation
Responsibilities
Telephone support and consultation for patients, relatives, and care staff; processing orders and coordinating documentation for insurance billing; communicating with insurance companies and processing prescriptions/approvals; ensuring timely billing for devices and services; managing customer and inventory data in ERP systems; collaborating with internal departments for patient care
Seniority
Entry-level to Mid-level, hands-on IC