Kundenbetreuer Auftragsmanagement (m/w/d)
Core
Central point of contact for customers, handling order processing and administrative sales processes.
Role type
Customer service order management specialist
Builds
Order confirmations and smooth communication between customers and internal departments (via careerplan.io/jobs/12633-1febaa93_JB5248063-S-kundenbetreuer-auftragsmanagement-mwd-at-dis-ag-office-management)
Domain
Energy industry + order management
Required skills
Order processing, ERP system usage, MS Office, written correspondence, telephone communication, administrative sales processes
Preferred skills
Experience in sales internal service or customer service, English language skills
Responsibilities
Answering and processing customer orders via phone, writing correspondence with customers and business partners, maintaining order data in ERP systems, creating order confirmations, ensuring smooth communication between customers and internal departments, handling customer inquiries and supporting administrative sales processes