Kundenberater (m/w/d)
Hybrid
Core
Customer service and sales support for existing and new clients via phone, email, and in-person interactions.
Role type
Customer Service Representative
Builds
Customer service interactions and sales support
Domain
General Business / Customer Service
Deliverable
client delivery
Required skills
Customer relationship management, complaint handling, data entry, MS Office, SAP
Preferred skills
German (fluent), English (fluent), sales passion
Responsibilities
Handle customer inquiries via phone, email, or in person; create and track offers; manage complaints and claims; update customer data; collaborate with internal departments; document customer contacts
