Implementation Manager (m/w/d)
Core
Driving end-to-end onboarding and technical integration for wholesale partners to launch and operate the OCflow digital infrastructure for regional food trade.
Role type
Implementation Manager (Project & Customer Onboarding)
Builds
OCflow wholesale application and integration ecosystem for regional food retailers
Domain
Food & Beverage / Wholesale / Digital Infrastructure
Required skills
Project management, Stakeholder management, Technical integration, ERP systems knowledge, API/SFTP understanding, Process analysis, Go-live execution
Preferred skills
Customer Success experience, SaaS product experience, Data structure analysis
Technologies
APIs, SFTP, ERP systems
Responsibilities
Drive strategic onboarding from setup to Go-Live, Coordinate integration with ERP providers and wholesalers, Analyze partner processes and data structures, Ensure product adoption and customer satisfaction, Manage multiple onboarding projects simultaneously, Act as primary contact for partners during operational rollout
Seniority
Mid-Senior, hands-on IC
