Sachbearbeiter Forderungsmanagement (m/w/d)
Core
Collecting overdue payments by contacting debtors, lawyers, and counseling agencies to negotiate repayment terms and resolve payment arrears.
Role type
Accounts Receivable Collections Specialist
Builds
Repayment plans and resolved debt cases for clients
Domain
Financial services / Debt collection
Deliverable
client delivery
Required skills
Customer communication, negotiation, data entry, PC proficiency
Responsibilities
Contact debtors via phone and email to discuss payment issues, investigate causes of payment delays, negotiate repayment modalities, document interactions and maintain master data in the collection system.
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