Customer Service HR-Applikationen Mitarbeiter/in (m/w/d)
Core
Conduct webinars and online training sessions for customers, develop help texts and short explainer videos, and document new features for ERP solutions.
Role type
Customer Service HR Applications Specialist
Builds
ERP solutions for architects, engineers, and service companies
Domain
Business software / ERP
Deliverable
product features
Required skills
Webinar and online training facilitation, technical documentation, video production, demo environment management, quality assurance, process consulting
Preferred skills
Experience in support, familiarity with business software and HR processes
Technologies
Video creation tools, blogs, forums, webinar platforms
Responsibilities
Conduct webinars and online training sessions, develop help texts and short explainer videos, document new features, maintain and develop the demo version, perform spot checks on customer systems, provide proactive configuration and process consulting
Seniority
Individual Contributor