Gruppenleitung (m/w/d) Kontenverwaltung- Giro und Sparen
Core
Leading a team of 15 employees responsible for managing customer accounts for current accounts and savings within the Sparda-Bank BW's passive market line.
Role type
Senior team lead (accounts administration)
Builds
Efficient business processes for customer account management
Domain
Banking / Retail Banking
Required skills
Team leadership, process optimization, regulatory compliance, project management, analytical thinking, strategic planning
Preferred skills
Business administration degree, prior management experience, automation/KI implementation experience
Technologies
Core banking systems, Atruvia AG applications, MS Office / M365, MS Excel
Responsibilities
Lead and motivate the team, ensure customer-centric and efficient business processes, develop cross-departmental processes, implement regulatory requirements, foster cross-functional collaboration
Seniority
Senior, hands-on IC with team leadership