Customer Service Representative (m/w/d)
Core
Create and calculate freight quotations, manage price agreements, and handle customer contracts and claims for logistics services.
Role type
Customer Service Representative (Logistics)
Builds
Freight quotations, price agreements, and customer contract documentation
Domain
Logistics and Freight Forwarding
Required skills
Freight quotation creation, price agreement management, contract administration, customer inquiry handling, data analysis, reporting
Preferred skills
MS Office proficiency, customer service experience, logistics background
Technologies
MS Office
Responsibilities
Create and calculate freight quotations, manage price agreements in operational systems, review and maintain customer contracts, analyze and report on deviations, handle customer complaints, support customer meetings with data analysis
Seniority
Entry-level to Mid-level