Leiter:in Servicebereich (w/m/d)
Core
Leading a service area to ensure economic, timely, and quality-compliant service delivery for mobility and logistics solutions.
Role type
Service Area Manager (Facility Management / Technical Services)
Builds
Service delivery operations for mobility and logistics
Domain
Transportation / Logistics / Facility Management
Required skills
Budget management, Staff planning, Resource allocation, Service planning, Quality assurance, Process optimization, Customer relationship management, Sales support, Team leadership, Compliance management
Preferred skills
Leadership experience, Motivation skills, Communication skills, Negotiation skills, Strategic thinking
Technologies
N/A
Responsibilities
Lead the service area independently, plan and control personnel and resource usage, manage service scheduling and billing, oversee quality standards, implement process improvements, support customer acquisition and contract negotiation, lead and develop team members
Seniority
Manager, hands-on leadership