Mitarbeiter QS/QM - Kundenreklamationen (m/w/d)
Core
Handling customer complaints, quality documentation, and production intervention for automotive parts.
Role type
Quality Assurance/Management specialist (customer complaints)
Builds
Automotive parts and components
Domain
Automotive manufacturing
Required skills
8D reporting, root cause analysis, ERP systems, statistical analysis, material inspection, process approval
Preferred skills
Automotive industry standards, English (fluent), analytical thinking
Responsibilities
Review manufactured parts, manage quality documentation, coordinate complaints with customers and suppliers, analyze scrap/rework statistics, intervene in production quality issues, conduct sample testing and capability analyses, inspect incoming raw materials
Seniority
Mid-level, hands-on IC