Kundenservice Agent (m/w/d)
Core
Providing telephone-based customer support and consultation for statutory health insurance customers regarding their services and products.
Role type
Customer Service Agent (Call Center)
Builds
Customer support interactions for a statutory health insurance provider
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Telephone communication, IT knowledge, MS Office proficiency
Responsibilities
Answering questions about health insurance services and products, assisting with technical issues related to the website or app, sending registration codes