Empfangsmitarbeiter (m/w/d) im Bankenwesen
Core
Receptionist for financial services clients in the banking and insurance sector, handling front-desk operations, customer inquiries, and administrative support.
Role type
Front-desk receptionist
Builds
Professional reception environment and efficient customer handover to banking departments
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Customer service, telephone handling, appointment scheduling, document management, MS Office proficiency, discretion with sensitive data
Preferred skills
Commercial training, problem-solving, multitasking
Responsibilities
Greeting and welcoming clients, answering phones and routing messages, responding to client inquiries about banking products and procedures, scheduling appointments for advisors, managing documents and forms, maintaining reception area cleanliness
Seniority
Entry-level