IT-Supporter (m/w/d) mit Berufserfahrung
Core
Providing technical support for internal employees, handling hardware/software installation, network administration, and user account management.
Role type
IT Support Specialist
Builds
IT infrastructure and user access controls for internal staff
Domain
IT Services / Corporate IT
Required skills
Operating systems, networking, Office applications, ticketing systems, remote support tools
Responsibilities
Technical support for internal IT inquiries, installation and configuration of hardware and software, network administration, management of user accounts and access rights, troubleshooting via phone/email/remote access, prioritizing and processing requests via a ticketing system