Support Specialist (m/w/d)
Core
Analyze operational KPIs to drive improvements in safety, quality, costs, and delivery performance for a Last-Mile network.
Role type
Senior Operations Excellence / Process Optimization Specialist
Builds
Scalable processes and best practices for the Last-Mile network expansion in Germany
Domain
Logistics, Transport, E-Commerce, Supply Chain
Required skills
Operational management, Process optimization, Data analysis, Stakeholder management, Change management, Project management
Preferred skills
Automation, Standardization, Digitalization of operational processes
Technologies
Data analysis tools, Process optimization methods
Responsibilities
Analyze operational KPIs and derive concrete measures for improvement; Identify automation and standardization potentials; Lead cross-site improvement projects; Collaborate with Operations Managers and Last-Mile teams; Develop scalable processes and best practices; Present data-driven recommendations to decision-makers.