Kundenservice / Kundensupport (m/w/d) im Bankensektor - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Handling written and telephone correspondence with customers and external partners, resolving payment failures and erroneous transactions, participating in project work and software verification, and managing complaints.
Role type
Customer service representative (banking)
Builds
Payment resolution and transaction support for banking clients
Domain
Banking and financial services
Deliverable
client delivery
Required skills
Written and telephone communication, payment failure resolution, software verification, complaint management, record keeping
Preferred skills
Securities trading experience
Technologies
Payment systems, software verification tools