Versicherungskaufmann/frau im Customer Service (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Handling customer inquiries, complaints, and transactions via phone and writing for a banking client in Frankfurt.
Role type
Customer Service Representative
Builds
Customer service experience and financial solutions for banking clients
Domain
Banking and Insurance
Deliverable
client delivery
Required skills
Customer inquiry handling, complaint resolution, transaction processing, information provision, needs identification, solution recommendation, internal collaboration
Preferred skills
Problem-solving, organization, independent work, customer orientation
Technologies
Phone, writing
Responsibilities
Process customer inquiries, complaints, and transactions; Provide information and support for financial services; Identify customer needs and recommend suitable solutions; Collaborate with internal departments to ensure efficient service
Seniority
Entry-level