1st-Level-IT-Support-Spezialist (m/w/d) - hybrides Arbeiten - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First-line IT support specialist responsible for troubleshooting, client support, and ensuring smooth IT operations for customers and colleagues.
Role type
1st-Level IT Support Specialist
Builds
IT solutions and operational stability for internal teams and external clients
Domain
IT Infrastructure / Enterprise Support
Required skills
IT troubleshooting, DNS, DHCP, TCP/IP networks, Windows Server 2016/2019, client setup, ticket system management
Preferred skills
Practical IT experience, service-oriented approach
Technologies
Windows Server 2016/2019, DNS, DHCP, TCP/IP
Responsibilities
Client support and troubleshooting, assisting with employee IT moves, handling inquiries via phone/email/tickets, setting up clients and integrating tools, occasional 24/7 on-call rotation
Seniority
Entry-level to Mid-level, hands-on IC