Mitarbeiter im Call Center (m/w/d)
Core
Handling incoming customer calls, documenting conversations, answering written inquiries, and providing product/service advice to ensure customer satisfaction.
Role type
Customer service representative (call center)
Builds
Customer support interactions and service delivery
Domain
Staffing / Recruitment industry
Deliverable
client delivery
Required skills
Communication, patience, service orientation, MS Office, CRM systems, German (fluent)
Responsibilities
Answer incoming customer calls professionally, document conversation contents, answer written customer inquiries, advise customers on offers and refer to specialist departments when needed.
