IT Support Mitarbeiter (m/w/d)
Hybrid
Core
IT support specialist providing 1st and 2nd level support for hardware and software issues, device configuration, and user account management.
Role type
IT Support Technician (1st/2nd Level)
Builds
End-user computing environment stability and productivity
Domain
IT Services / Enterprise Support
Required skills
Hardware troubleshooting, Software troubleshooting, OS installation and configuration, User account management, Active Directory administration, Microsoft 365 administration, Documentation, Project support
Preferred skills
Windows expertise, Microsoft 365 proficiency, Active Directory knowledge, Customer service orientation, Structured problem-solving
Technologies
Windows, Microsoft 365, Active Directory, Microsoft Office