Customer Service Agent Inbound (m/w/d)
Hybrid
Core
Inbound customer service agent providing telephone and email support, handling inquiries, and managing customer data to ensure high satisfaction.
Role type
Inbound Customer Service Agent
Builds
Customer support interactions and data management for a company in Pulsnitz
Domain
Customer Service / Call Center
Deliverable
client delivery
Required skills
Telephone communication, Email communication, Data entry, Customer relationship management, German (fluent written and spoken), Reliability, Attention to detail
Responsibilities
Answering customer calls, Responding to customer emails, Updating customer records in the system, Ensuring customer satisfaction
