Mitarbeiter Vertriebsinnendienst (m/w/d)
Core
Central interface between customers, sales, and internal departments, managing order processing and customer support in an international environment.
Role type
Sales Operations Specialist
Builds
Order processing from entry to delivery, sales reports, and customer documentation
Domain
International Trade / Manufacturing
Required skills
Order management, Customer service, Data analysis, ERP/CRM system usage, MS Office, Cross-functional collaboration
Preferred skills
International communication, English language skills, Self-management
Responsibilities
Customer consultation and support, Creation and follow-up of quotations, Order processing from entry to delivery, Coordination and monitoring of delivery schedules, Handling customer inquiries and complaints, Maintenance of customer and master data in ERP/CRM systems, Creation of sales reports and statistics, Supporting the outside sales team
Seniority
Mid-level, operational IC