3rd Level Supporter (m/w/d)
Core
Analyze and resolve complex technical challenges that lower support levels cannot solve, develop workarounds to ensure operations, and create/maintain technical documentation.
Role type
Senior IC IT Support Engineer (3rd Level)
Builds
IT infrastructure stability and operational continuity
Domain
IT Services / Enterprise Infrastructure
Required skills
Network troubleshooting, OS administration, Database management, System log analysis, Complex problem solving, Technical documentation
Preferred skills
Workaround development, Cross-functional collaboration
Technologies
Networks, Operating Systems, Databases, IT Infrastructure