Mitarbeiter im 1st Level IT-Support (m/w/d)
Core
Handling and resolving IT requests via phone, email, and chat; diagnosing hardware and software issues; performing repairs and maintenance on workstations and systems.
Role type
1st Level IT Support Specialist
Builds
Repaired and maintained hardware and software workstations
Domain
IT Support / Desktop Administration
Required skills
Hardware and software troubleshooting, Active Directory management, workstation installation and configuration, technical documentation creation, remote and on-site support
Preferred skills
Experience in technical support, knowledge of operating systems and applications