Sozialversicherungsfachangestellter Kundenbetreuung mit Schwerpunkt Leistungen (m/w/d)
Core
Handling customer inquiries regarding benefit entitlements, processing claims, and coordinating with service providers for a health insurance client.
Role type
Social Insurance Specialist (Customer Service)
Builds
Customer service interactions and claims processing workflows
Domain
Insurance / Social Security
Deliverable
client delivery
Required skills
Knowledge of statutory benefits, customer contact, claims processing, system navigation, problem-solving
Preferred skills
Experience in complex customer situations, structured work approach