IT‑Support Mitarbeiter (m/w/d)
Core
Provide first- and second-level IT support, manage IT hardware (logistics devices), and coordinate administrative tasks for a company in Heidelberg.
Role type
IT Support Specialist (Level 1/2)
Builds
IT support services and hardware maintenance for internal users
Domain
Corporate IT / Logistics
Required skills
Windows OS, Microsoft Office, IT Hardware, Active Directory, First-Level Support, Second-Level Support, Hardware Inventory Management, Vendor Coordination
Preferred skills
System Administration, Network & Security basics, Class B Driver's License
Technologies
Windows, Microsoft Office, Active Directory, Barcode Scanners, Thermal Label Printers, Mobile Data Capture Devices
Responsibilities
Provide telephone and personal IT support (Level 1 and Level 2), set up, maintain, and repair IT hardware (logistics devices), manage user accounts and permissions in Active Directory, coordinate administrative tasks including hardware inventory and external service provider management, collaborate with the administration team on IT projects.
Seniority
Mid-level, hands-on IC