Support Spezialist für eine Software im Bereich Kanzleiorganisation & Digitalisierung (m/w/d)
Core
Support specialist providing tax expertise and digitalization support to accounting firms using cloud-based software.
Role type
Support specialist (tax & digitalization)
Builds
Cloud-based software solutions for accounting, HR, and finance
Domain
Taxation, Accounting, Digitalization
Deliverable
client delivery
Required skills
Tax accounting expertise, Customer support, Process optimization, Software troubleshooting, Documentation creation, Training delivery
Preferred skills
Financial accounting knowledge, English language skills, AI/Automation interest
Technologies
Cloud-based software platforms, Service platforms
Responsibilities
Advise accounting firms on technical and tax-related questions, Handle customer inquiries via phone/email/platform, Analyze application and process issues, Collaborate with product management, Create training materials and knowledge articles
Seniority
Entry-level to Mid-level